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| | Formal complaint |
| created @ 01/18/2008 07:29 pm |
| mum expired. [EVERYONE] |
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If the staff at a shop were extremely rude to you and you had decided to make a formal written complaint to the head office, would you first make the staff aware that you were about to make the complaint?
In the situation, 2 staff members had acted rudely and one of them in an aggressive manner while the manager kept her cool but looked on. So complaining at the time was not an option. |
| | 336 votes | 0 views | comments |
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