(A few weeks before Christmas at the hotel where I worked, a huge snowstorm knocked out the power. I was working night shift when somebody walks into the pitch-black lobby at about 2 in the morning.)
Customer: “What the h*** is this?! Where are the lights?”
(Note: I’m hidden in the darkness, although I can see him clearly from the emergency light in the entrance.)
Me: “How can I help you?”
Customer: “Who said that? Oh God, this place is haunted, isn’t it?”
Me: “Sir, no. I’m behind the counter. We just don’t have emergency lighting back here.”
Customer: “I don’t believe you!”
Me: “Yeah…what can I do for you, anyway?”
Customer: “I want to check in!”
Me: “Well, I’m sorry, but nobody can check in or out until the power’s back on.”
Customer: “Why the h*** not?!”
Me: “Well, because the computers can’t run without electricity. This includes the key card initializer. Even if I could check you in by hand, I can’t make you a key to get into the room.”
Customer: “Well, fix it!”
Me: “Fix what?”
Customer: “Fix the power! God!”
Me: “Sir, half the city is suffering from a power outage right now. I can’t just fix that.”
Customer: “Sure you can! You’re a ghost! Ghosts turn lights on and off all the time!”
Me: “Sir, I think it’s in your best interest to find a hotel on the other side of town.”
Customer: “Fine! I’ll call your manager too, and tell him he shouldn’t be hiring ghosts! You are so unhelpful!” *storms out*
