Me: “Welcome to *** support, how can I help you?”
Customer: “One of my computers doesn’t have internet.”
Me: “Okay, is it in a hub?”
Customer: “Yes.”
Me: “Can you try a different port?”
(I hear scuffling in the background.)
Customer: “It works now.”
Me: “Well, great. That port on your hub must be burned out. Just order a new hub from your admin, or use this port instead.”
Customer: “But why?”
Me: “Because it’s burned out.”
Customer: “I know, but why is burned out?”
Me: “…”
Customer: “I like this port! How could it be burned out?”
Me: “It just is. It’s like reaching into a bag of chips and getting that green one: sometimes it just happens.”
Customer: “That’s chips, this is a hub! I want to know why it burned out! Tell me why!”
Me: “I don’t know! Terrorists or something did it!”
Customer: *hangs up*
Cube mate: “Terrorists?”
